Carpeting Cleaning is Chemistry Not Marketing

Last week, I had a customer call me with the following question.  “Can you tell us what you will be using to clean with; hot carbonated water and is it  extracted at the same time?  I want to avoid adding chemical products that may attract /hold dirt.”

hot water extraction

Hmm…. sounds like the customer has heard from some really awesome marketers,  ZEROREZ.  Your local carpet cleaners might not have a full time marketing team advertising for them, but they do know the chemistry to remove dirt from your floors.  Simply put, when applying a cleaning agent to carpet, it is physically impossible to completely remove residue.  ZEROREZ® uses a product called “Primacide B fluid”. This product is either made by EAU Technologies (the creator of empowered water™) describes “the active ingredient in Primacide B is sodium hydroxide”.  However, sodium hydroxide, also known as Lye is found in many drain cleaners and oven cleaners, it is highly corrosive (in high concentrations) and will eventually turn into sodium carbonate when exposed to carbon dioxide in the air.  Thus, their statement of using non-toxic detergents and leaving no residue is false.  (To learn more go to Carpetguru10)

Marketing residue free carpets is something that ethical carpet cleaners DON’T DO!  An experienced carpet cleaner knows that hot water extraction can rinse out as much residue as possible.  I know because I have used this method in over a thousand homes and commercial property.  An inexperienced carpet cleaner might over wet your carpet or leave a dangerously high PH balance in your carpets.  This might result in deterioration and discoloration.  Here are the steps I take.

Elite’s Thorough 12 Step Carpet Cleaning Process

1: Survey & Pre-inspection Point out areas you would like cleaned and get special attention.  We will give you an evaluation of expected results.

2: Prep & Pre-vacuuming   First, we raise the matted fibers in high use areas. Then our powerful commercial vacuum picks up roughly 79% of dry soil. This is vital to getting your carpet truly clean.

3: Moving of Furniture It is included in our regular pricing for sofas, chairs, and smaller items. If you would like heavier items to be moved such as beds & dressers, you will be quoted for the extra move.

4: Pre-conditioning A heated pre-conditioning agent is applied on all heavy traffic areas to help break down and suspend the soil and spots.

5: Pre-Spot Treatment Spots are identified and pre-treated with special solutions.

6: Agitation and Soil Suspension Specialty brushes/ tools are used to further loosen sticky soil and debris separating it from fiber surfaces.

7: Extraction Without over wetting your carpet, our   hot softened water extraction process releases and flushes soil away. (This is a necessary step to ensure soil removal and increase the life of your carpet.)

8: Rinse and Neutralize Your clean carpet will also be pH balanced afterwards so that there is no sticky residue left behind.

9: Post Spot If there are remaining spots or stains, we will reapply specialty solutions and rinse.

10: Final Grooming Most carpets must be groomed again to ensure your carpet dries the fastest and in the correct position.

11: Speed Drying Commercial fans expedite the drying process substantially, typically only 4-8 hours.

12: Post Cleaning Inspection & Briefing We will do a walk through with you to show you the cleaning results.  We’ll offer suggestions on how to maintain your healthy, soft & clean carpet.

Call Today for an appointment 480-710-4110

Taking Your Granite, for Granted? Tips for Granite Counter Top Maintenance

Granite Counter Top Maintenance and Care
Granite counter tops are so popular in residential installations because they are so durable. However, maintaining can be easy if you keep up with it.  Here are my tips:
Granite Counter top Maintenance
  1. Seal your counter tops annually, it helps with the longevity of your granite.
  2. Clean your counter tops with ammonia-free Windex and dry them with a terry cloth towel (terry cloth absorbs moisture well).
  3. Buff them with “000” steel wool to remove difficult grime.
  4. Be cautious when cutting on granite.  I have seen some pretty bad gauges and it takes a lot of arduous work to recondition them.  So, please practice light cutting on your granite surface.  Plus, granite is much harder than metal, which means that  your kitchen knives will dull faster.
  5. DO NOT use harsh or abrasive detergents!  They are very damaging to surface of the natural stone.
  6. Although, granite is an igneous rock which makes it impervious to damage from common household kitchen acids like vinegar, soft drinks, and citrus drinks, DO NOT leave acidic liquids on the surface for extended periods of time. Like any natural stone, it will go through wear and tear with acidic liquids.
  7. Your granite counter tops are high quality natural stone that needs high quality attention.  Just remembering the six tips above will give you continuous luster and shine of your granite counter top!  20160806_150832

“SUNNER” Time in Valley of the SUN

Locals know that summer in Phoenix is the most dreaded time of the year.  Hopefully, summer vacations are spent away in cooler climates.  However, if you are staying in sunny Arizona, your floors might not get much down time and show more stress in the summer months.  Having friends and family over to hang out by the pool and enjoy cookouts are a great way of keeping your company outdoors!  But, you might have chances of spills and messes when your visitors head inside your home.

Or maybe you brought some of the beach back from your last trip to San Diego?  Did you find some sand in  your sandals, bags, swimsuits, and everything else that was packed?  Like standard dirt, sand particles cut through fabrics, making wear appear earlier than it should in your carpets. Summer carpet cleaning helps limit the impact of sand and other debris.

Also, our favorite family members; our pets are quite active in during “sunner” months. If you have cats with an affinity to hunt for birds and other small animals, or dogs that might be taking more dips in the pool than yourself, your carpets and floors would benefit from a cleaning to ensure the odors and bacteria do not stay inside your home for the long-term.

This summer, schedule a cleaning with Elite Floor and Furniture Cleaning!  We will keep the most damaging dirt particles out of your home so things don’t get worse.  Clean carpets and floors show off how beautiful your house truly is. This summer, I’ve worked hard to remove stubborn spots and dirt in high traffic areas.  Take a look at the pictures below.  I don’t perform miracles, but I do use cleaning methods that have transformed even the most heavily soiled furniture and flooring.  Call to schedule a cleaning, 480-710-4110.  Then invite your family and friends over to show off your gleaming cleaned floors!  Enjoy the sun without the dirt!

It’s natural to want the best for your Natural Stone

Natural stone is such a great value to your home.  Not only is it a beautiful enhancement but also when natural stone is well maintained, it can last a lifetime!   Just maintain your natural stone to keep it looking its optimal condition.  Don’t give it the opportunity to deteriorate.

Elite’s Pre-Inspection and Preparation
All Natural Stone cleaning and restoration as well as sealing jobs must be preceded by a thorough pre-inspection. Here we determine a customized care plan to meet your specific needs for your specific floor.  We will take the necessary precautions to protect all areas surrounding your floors with 24” plastic sheets and blue tape.

Elite’s Cleaning
Cleaning Processes vary from floor to floor, many variables include make-up, maintenance, soiling conditions, traffic, use, etc… When cleaning any stone floor we use the most scientifically advanced cleaning products and the floor is then machine or hand scrubbed and brushed. And the care put into your floor cleaning will clearly show!

Finally the Rotovac with hard surface head and a Gecko floor cleaning tool, connected to a truck-mounted hot water extraction system is used, achieving maximum soil removal and best overall cleaning results.

Elite’s Polishing
Stone is mechanically finished to produce a high gloss shine. Look at the picture below of the high gloss floor.

Very light etches, scuffs and scratches may be removed with the polishing process, but diamond grinding is needed if the stone surface has medium deep etches, scuffs and scratches.  If desired, polished marble, granite, travertine or limestone can be mechanically honed to remove pre-existing surface polish.  So for maintenance of your natural stone, the natural solution is Elite Floor and Furniture Cleaning.

 Call for a free quote 480.710.4110

Spring Sneezing, Wheezing, Trouble Breathing? Maybe It’s Time for a Spring Cleaning?

It’s that time of year in Arizona, plants and trees bloom early here.  The desert life is beautiful and we welcome this time of year.  However, it’s allergy season for everyone!  You, me and even your cats and dogs.  Let’s take some preemptive measures to improve the breathing quality in our homes.

Carpeting, furniture, mattresses, pillows and stuffed animals serve as breeding grounds for dust mites and are littered with their dead bodies and waste. Simply walking across your carpet launches the waste and debris airborne and can stay in the air for quite some time, ending up on your eyes, nose, and even in your lungs.  Those who are allergic to dust mites, pollen, cat dander or mold can take steps to improve the air quality in your home.  Here are some of my recommendations:

  1. Clean your mattresses and pillows
  2. Wash your all your bedding and pillows in hot water once a week
  3. Vacuum regularly and vacuum often during allergy season.
  4. Clean your air ducts in your heating at least once a year.
  5. Clean your upholstery, drapes and curtains twice a year
  6. Clean your carpets every three to six months using hot water extraction to get your carpets thoroughly cleaned.

Elite’s Carpet Cleaning Process 

Preconditioning-A preconditioning agent is applied in all traffic and heavy use areas to help break down and emulsify soil and spots resulting in a more thorough cleaning.
Pre-Spot Treatment- Spots are identified and pre-treated with special solutions to enhance chances of removal.
Agitation and Pre-grooming- A professional carpet groomer, rotary extractor, or rotary brush is used to further loosen the soil.

Extraction-This is the process where soils that have been loosened and suspended by preconditioning are flushed away by hot water extraction without over wetting your carpet.
Rinse and Neutralize-Your carpet that was cleaned will be pH balanced afterwards so that there is no sticky residue left behind. This also leaves your carpet soft and fresh.

Speed Drying-Powerful air moving equipment is used to aid in the drying time (typically 3-6 hours).
Post Cleaning Inspection-Your cleaning results will be pointed out to you with your specialist to ensure you satisfaction. Future expectations of carpet performance are given to you.

After, your carpets have been cleaned, you might notice less sneezing, wheezing and find breathing is easier.  Now with a cleaned house, you can breath in the beauty of the desert and maybe enjoy seeing a rainbow in the our Arizona sky!

Poof! Poop is Gone!

Pet Accidents that Need Heavy Duty Cleaning….

As much as you love them, sometimes cleaning up pet poop and urine require a heavy duty approach to getting your floors deeply clean.  Pet stains and odor are so very different compared to every day dirt and occasional messes.  The key is killing the bacteria of pet urine and feces.  Elite Floor and Furniture has removed pet odor and stains from many satisfied pet owners.  Most recently, Elite did an emergency pet odor and stain.  See the results in the pictures below.

Here are the steps we take:

1. Saturation of carpet and padding with urine stain and odor removal solution.
2. Sub-surface extraction (see fig. below)
3. Rinsing saturation of carpet and padding
4. Final sub-surface extraction to remove remaining odor and residue.
5. Deep needle injection of Hydrocide product into back side of padding to ensure all bacteria is eliminated.
6. Pre-treatment with bacteria killer and enzyme digester.
7. Sanitize and extraction with Hydrocide product. (Hydrocide will eliminate the odors caused by pet urine.)

Call Elite Floor and Furniture Cleaning today for a quote 480.710.4110


Start CLEAN this New Year!

Being an entrepreneurial carpet cleaner, I enjoy getting the New Year’s specials on carpet cleaning in the mail.  An advertisement I often see is a “special for 3 rIMG_20130725_134305oom of carpet cleaned for $89″.  I wonder if it’s a bait and switch tactic or if the employee of that company is getting paid less than minimum wage.  I won’t find out the answer either, since the only person cleaning the carpets in my house will be me.  Here’s the Elite way of carpet cleaning:  I call the White Glove Treatment.  The most in depth and detailed cleaning Elite offers.  You get the most thorough 14 step cleaning process, as well as an application of Maxim premium protectant.  This will insure thehealthiest indoor air quality, cleanest carpet, and longest wear life possible guaranteed.  The next day we come back to remove tabs and blocks from underneath the furniture, vacuum, and groom the carpet once again.  If you agree to schedule your next cleaning for in 6 months; we’ll clean your carpet for HALF price!

Call today to schedule your New Year’s carpet or tile cleaning!  480.710.4110